Frequently Asked Questions


How long do repairs take?


A  service takes approximately 30-45mins. Punctures take around 10mins. We
are normally done within the hour.



When do you do the repairs?


We carry out repairs between the hours of 10.00am and 4.00pm



Where will you come to?

Our area of operation is Oxford.  We do operate outside of this area i.e
Oxfordshire but by prior appointment only. If your not sure then its best to
give us a call to check or send us an e-mail with your post code.  



Do I need to be there?


You don't need to be there, but we do need to be able to access the bike, you can leave a gate open or a key for the lock so we can carry out the repair and lock it back up when we are finished.



Will you have the parts I need?


We carry a vast range of popular parrts on the van, If we don't have what you need we can normally obtain it in a day or so.



How quickly can you come out?


We try to be very flexible. In most cases if you call us before 12.00 noon
then we will be with you same day.



What about insurance?


Our mechanics are fully insured.



My bike is very old and tired – will you work on it?


Trust us when we say that we have seen it all and there is always a bike in a
worse state than yours. We like a challenge!



How can I pay for my Repairs?  


We accept cash or cheque on completion of the work. Repeat customers can set up an online bank transfer.

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© Oxford Cycle Support LTD registered company No. 8152510

Oxford Cycle Support LTD
Call or Text Mon-Fri 9-5



Tel: 07919 44 54 64


Operating times

Mon-Fri 9-4